Shipping policy

Shipping Policy

Last updated: October 2026

Where We Ship

We currently ship within the United States only.

Order Processing

Orders are prepared to ship within 24 hours. Orders placed on weekends or holidays may ship the next business day.

Ember works with trusted manufacturing and fulfillment partners, and many orders ship directly from their facilities, some of which are located outside the United States.

Shipping Rates and Delivery Estimates

Free tracked standard shipping is included on every US order, with no minimum. Estimated delivery is 5 to 7 business days.

Delivery estimates are not guarantees and may be affected by carrier delays or severe weather.

Tracking

We email tracking information when your order ships. The carrier tracking page provides the latest delivery estimate.

Incorrect or Incomplete Addresses

Please verify your shipping address at checkout. Contact us within 2 hours if a correction is needed. After processing begins, changes may not be possible.